Terms of Use

Terms and Conditions of Use

Thank you for using our products and services (“Services”). By accessing this website, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark laws.

License to Use

Permission is granted to temporarily download one copy of the materials (information or software) on Twixera’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

• Modify or copy the materials;
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial);
• Attempt to decompile or reverse engineer any software contained on Twixera’s website;
• Remove any copyright or other proprietary notations from the materials; or
• Transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Twixera at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

Disclaimer

The materials on Twixera’s website are provided “as is.” Twixera makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violations of rights. Furthermore, Twixera does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Twixera or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Twixera’s website, even if Twixera or a Twixera authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Billing

Payments on Twixera are processed using either the secure PayPal system or a verified and secure payment processor, without requiring the entry of sensitive financial information through our website. The secure payment acceptance method is processed using SSL encryption. By purchasing our services, you explicitly agree that you clearly understand and agree to what you are purchasing and will not file a fraudulent dispute through PayPal, credit card, or debit card institutions. Additionally, you have authorization to use the credit card, debit card, PayPal account, or any other payment source used to make the purchase. In case of a fraudulent attempt to file a dispute or revoke payment, we reserve the right, if necessary, to reset all followers and likes, close your account, and/or permanently ban your IP address. Users acknowledge that disputes, chargebacks, or refunds will not be processed before discussing the situation with our support team.

Revisions and Error Corrections

The materials appearing on Twixera’s website may include technical, typographical, or photographic errors. Twixera does not warrant that any of the materials on its website are accurate, complete, or current. Twixera may make changes to the materials contained on its website at any time without notice. However, Twixera does not make any commitment to update the materials.

Links

Twixera has not reviewed all sites linked to its website and is not responsible for the content of any such linked site. The inclusion of any link does not imply endorsement by Twixera of the site. Use of any such linked website is at the user’s own risk.

Modifications to the Terms and Conditions of Use

Twixera may revise these terms of use for its website at any time without notice. By using this website, you agree to be bound by the then-current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Twixera’s website shall be governed by the laws of Romania, without regard to its conflict of law provisions. The general terms and conditions apply to the use of a website.

Support

We strive to provide our users with industry-leading support. For any sales or technical inquiries, please email us at contact@twixera.com.

Refund Policy

General Policy

Customers who are not satisfied with our services, including likes, followers, views, or comments on Instagram, may request a full refund within the first 30 calendar days from the initial purchase date. Refund requests must be initiated through our customer support agents, accessible via email at contact@twixera.com.

Exclusions

The following scenarios are not eligible for a refund:

• Free credits or promotional services;
• Services that have been fully delivered and confirmed;
• Accounts that have violated our Terms of Service.

Process

To initiate a refund request, contact our customer support team with your order number and a detailed explanation of the request.
Our support team will review the request and notify you within 3-5 business days if it has been approved or denied.
If approved, the refund will be issued to your original payment method, generally within 7-10 business days, depending on the financial institution’s processing time.

Right to Refuse a Refund

Twixera reserves the right to reject refund requests in the following circumstances:

• Any attempt to abuse or exploit the refund policy;
• Multiple refund requests by the same customer for the same or different services;
• Failure to comply with all the terms and conditions listed in this Refund Policy and other sections of our Terms.

Service-Specific Guidelines

Once likes, followers, views, or comments on Instagram or other social media platforms have been fully delivered and confirmed, these services are not eligible for a refund. If you encounter any issues related to the delivery or quality of these services, please contact our customer support before the 30-day period expires.

Questions

All questions regarding this Refund Policy should be directed to our support team via email at contact@twixera.com.

By making a purchase on Twixera, you agree to this Refund Policy in its entirety. Twixera reserves the right to modify or update this policy at any time without prior notice.

Service

Twixera is not affiliated with Instagram, Facebook, or any of Instagram’s third-party partners in any way.
It is solely your responsibility to comply with Instagram rules and any laws to which you are subject. Use Twixera at your own risk.
We are not responsible for your actions and their consequences. We are not liable if your Instagram (or other social media) account is banned for any reason.
We require your Instagram (or other social media) username to obtain necessary information for the Instagram API. We do not store, disclose, or distribute your username to third parties.
The expected number of followers, likes, and views is not guaranteed.
We do not guarantee uninterrupted, error-free service.
It is your responsibility to ensure your accounts are set to “public” during Twixera’s service use.
By purchasing our services, you acknowledge and agree to these terms.
We reserve the right to modify, suspend, or withdraw any service or content at any time without notice or liability.
It is your responsibility to check for any updates to these Terms.